Help & custormer support
You can call our client advisors daily - Monday to Friday - by phone. Outside these times you can leave a message on the answering machine or use the contact form.
+49 (40) 7xx xxx xx
Daily Monday to Friday 11:00 to 15:00
Manage your booking
Here you can change or cancel your reservation. Please note that changes made by you must first be confirmed by our employees and fees may be charged.
Change payment data
All changes to your billing information and payment methods (credit card data, Paypal customer account, etc.) can be viewed and edited here quickly and easily.
For all other topics, you can get the help by telephone through our service hotline staff here. Important NOTE! Please note that charges will apply to calls.